Technical Support

Were working on more videos outlining some of the technical issues you may come across but in the meantime, feel free to drop us an email with subject heading [Tech support] and detail of your query in the email body.

Error 6

If your electric bike display is showing Error 6 or ER6 the most likely cause of this is that the connector between the motor and the controller has come loose. 

To fix this issue, first check the arrows align, then push them together. They will be quite firm to prevent water getting in to it may require some effort to get them to connect properly.

Switch the ebike back on and all going well the error message will have gone.

9 out of 10 times this resolves the issue, but very occasionally it may indicate a sensor fault in the motor. In these causes unfortunately the motor will need to be replaced, however it is very, very rare.

Electric Bike Brake Adjustment

Check out this blog post for tips on brake adjustment, https://www.dysonbikes.com.au/blogs/blog/brake-adjustment

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Electric Bike hub motor wheel removal how-to:




Xiaomi QiCycle not working.

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