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Testimonials

Are Dyson E-bikes any good?

Since 2013 Dyson Bikes have earned an enviable reputation for supplying the very best value for money Electric Bikes in Australia. Our own designs and specifications are under constant development and what we have learned about E-Bikes is second to none.

Our bikes are well thought out, reliable, functional and downright fun to ride. Our range covers folding E-Bikes, step-through frame Electric Bikes and various Electric Mountain Bikes. Ease of use and safety are always our highest priorities and as such we now use disc brakes across all our models.

Of course we don't expect you to simply take our word for it, so here is just a small selection of verified online reviews from a handful of our thousands of customers - and as always, if you have any questions about getting a Dyson Bikes Electric Bike, please be sure to get in touch.

 

You can find more on our Google Reviews Page or Trust Pilot page

If you are a happy customer, we'd really appreciate if you could leave us a Google review here or by following the link to Trust Pilot below.

Trustpilot

 

"The shipping timing was faster than anticipated, and the bikes were completely constructed. Im really pleased with the Adventure Folding Ebike. Im quite satisfied with the product, and my first trip made me very delighted. The pricing was reasonable, and the delivery was prompt. Everything was exactly how one would wish." Concetta H.

"I've owned a Dyson Hard Tail Evo for several years now, best investment I've made. Excellent service and have ordered and had deliveries up to Qld and have always received products fast and in excellent condition. Service and follow up contact has been prompt and helpful. Can't recommend an electric bike or business more highly. Thanks guys." Clay B.

"I bought a Dyson electric bike (hard tail evo) in 2017, 4 years later it has done over 11,000 kms and still going strong. Every time I have had a question or needed to replace a part I have recieved the best service from an online retailer I have ever experienced. I Live in Alice Springs and there is no local dealer, but I have always had any small questions answered and been given detailed instructions on how to fix or replace parts. The bike itself is very rugged and all of the fixes that it has needed are due to mistreatment or wearing out the tyres and tubes. It got to the stage where my wife was using the bike as much as I was and we had to do a roster to see who got to use it. So recently I got a Tilba for her and now we are both riding strong. I also use the bike to tow my son on a ride-a-long and the extra weight is easy to deal with with the electric assist. Couldn't be happier I choose Dyson for my electric bike(s)." Col S. 

 

"Very happy with our purchase of 2 ADVENTURE 20-INCH FOLDING EBIKES. Communication was excellent with all questions answered. The delivery time was better than expected and bikes were fully assembled except for the front wheel, which took me about 5 min per bike. Very happy with the quality and our first ride put a big smile on our faces." John S.

 

"Bought a Dyson Hard Tail Evo (from Bicycle Superstore, Carnegie) a few days ago and am extremely impressed so far. Excellent value for money!" Steve

 

Super Fast delivery and awesome service ...6 starts out of five :) Darren

 

"Great, comfortable ebike for me at a great price and will be suitable for all the types of riding I will be doing. Battery life is good for me and the 6 assist levels are easily changed whilst riding to maximise battery use." Terry B.

 

"It's very rare these days to receive the level of service I experienced at Dyson Bikes. I am new to electric bikes, and there are many variables to consider. The owner, David, was very helpful and answered all my pedantic questions before my purchase. My 26" folding electric bike was delivered promptly and then follow up advice was offered by David. It's very comforting to deal with someone who is local. The communication before and after the sale has been brilliant. It is a great product, very well priced and the build quality is excellent. You will not find better customer service. Well done Dyson Bikes." Paul L.

 

"Hi, for years the majority of my purchases have been online, and I don't leave reviews. I don't care for that stuff!
But, this online purchase with Dyson Bikes - We're Electric was so informative and hassle free I actually feel inclined to. A pleasure from start to finish!" Gerd S.

 

"Judy and I bought a pair of Dyson 26" folding mountain bikes a couple of weeks back and we're loving them.
We made a good choice by buying them at the Bike Fitting Shop in Korumburra, where John adjusted the bike to fit me and swapped parts in and out of Judy's bike to set it up perfectly for her.
Because they fold so easily, we've found we can put one in the boot and one in the back seat of our Verada and take them anywhere. Now we're looking at a carrier and panniers as we're contemplating going much further afield." Rob and Judy S.

"Great bikes and accessories, get 40km easy out of my hard tail evo 14amph on higher assistance levels 4-6. Absolute game changer" Kyle G.

"I bought a Dyson Evo Hard Tail in March from the Bicycle Superstore and it has proven excellent and is great fun to ride. It's a good looking and very well priced eBike. We are now planning to buy a second one with a smaller frame for my wife. Highly Recommended." Mark

 

"For a first time user of ebikes like myself, I didn’t really know what to expect with the new Dyson hard tail RTC. I am pleased to say my wife and I love it! To have the confidence to be able to ride up a big hill or into a roaring wind and know you will make it home without stress is a new experience. Dyson bikes really fit our outback climate with slime (puncture resistant). Well done Dyson!" Craig S.

 

"Excellent service and products are of top quality! I will defiantly refer Dyson to my family & friends" Kerry T.

 

"I was very impressed with Bondi Step Through e-bike I bought. The service after the sale was first class. I travel from Docklands to Hughesdale every evening and this bike has cut my travel times almost in half (without commuting on the crowded train). I never passed anyone with my old bike but with the Dyson e-bike, it feels so good when I overtake someone. Highly recommend this product to everyone. I am now saving enough money to purchase another e-bike for my sister." "I've been very happy with my purchase of a Dyson evo electric bike, etook folding lock and heavy duty rear bike rack. The accessories work exactly as described and arrived with fast delivery. The bike is such a joy to ride." Prue

 

"NEARLY AT 2000KM ON MY RTC HARD TAIL EVO AND I LOVE RIDING IT. THE PEOPLE AT DYSON BIKES ARE UNREAL TO DEAL WITH." Brett H

 

"David and Naomi run a very professional and organised operation. Nothing is too much trouble, and they were very helpful organising a test ride and with after-sales service. I purchased the 20" folding bike as it folds neatly into a small boot, and the handle-bars fold down and even the pedals fold away neatly. The bike itself is extremely well made - very strong and a good-looking European design at the same time. The entire range appears similarly well made - better than a lot of the brands currently on the market. The best thing is to speak to them yourself, and check out the range as I know you will be impressed, especially if you have seen some of the other e-bikes around." David

 

"Just wanted to say how rapt I am in the Thredbo. Very different to ride but everything I wanted. 34km in and still on 50% on reasonably big hills. Thanks again, can't get the smile off my face" Colin

 

"Having a bad knee and living in the hills of the Dandenongs the Dyson E bike has given me a new lease on life. I can't walk more than 1km without limping but I can ride for over 20kms with no pain. Living in a hilly environment was impossible for me to ride a standard Mountain bike, not with the E-bike, rode down the Mountain into Ferntree Gully the other day and made it home without needing to get off the bike, except for a coffee at the local cafes." Carmen B

 

"We just bought an Evo and a Bondi from Onya Bikes in Canberra. Rode the Evo home...amazing...looking forward to using it more and more." Robert 

 

"Hi Team, very happy with my 26in folding adventure. 3500 km over 2 years no problems." David K.

 

"I've loved this bike from day one. It's fulfilling all my expectations. Within an hour's riding, the gear and motor settings had become second nature.
The gears haven't missed a beat and that is important to me. Folding, simple and I'm travelling a lot by car for varied rides. I bought directly from Dyson HQ and received first class treatment." William L.

"The bike: Adventurer 24” folding bike. Lots of fun to ride, battery either lasts longer than advertised (and I’m no lightweight at the moment) or I’m using less power assist than expected. The bike feels very solid and comfortable, I’ve had the rear spokes checked by the shop I bought it from (see weight comment) but otherwise everything has been good. I’ve been able to fold it and bring it into shops but I wouldn’t want to carry it far in that state - think of it as storage mode! Certainly beats locking it up outside. Use of the electric motor has been quite problem free so far (c 150 KM) and the assistance for steep hills has been very welcome. I’d recommend this bike to anyone who needs a foldable ‘traditional’ e-bike, and the two contacts with Dyson support (Hi Dave!) were very helpful and informative." Graeme W.

"Extremely happy with the purchase of 2 bikes, great value for money. Have been using on the rail trail on a weekly basis and couldn’t be happier. Highly recommend this bike to anyone looking for an all rounder. Cheers" Jeremy

"All I can say is that Dyson Bikes deliver fast. 2 days Max in my experience in metropolitan Melbourne, with purchases I've made. Honestly, I have never dealt with another company that delivers my orders so quick. Ive bought items from companies a few suburbs away only to arrive weeks later and Dyson Bikes which is not close to home delivers fast. If you want parts quick. Look no further." Mos

"I found your service exceptional. I rang to enquire about a product, confirmed that you had what I was looking for in stock, ordered it online and it was dispatched that day! It arrived 3 days later via post and was exactly what I required to fix my partners bike." Steve O.

"Lucky to live close by and able to visit showroom to try before buying. Solid patient advice pre sale. Great support getting bike fitted with extras purchased in time for prompt pick up. Further advice and help with some extra extras. Very happy with bikes performance once home. Highly recommended." Jimbo

"My wife and I recently purchased two, 20" folding bikes from Dyson. We decided to throw away our Trek road bikes and obtain E Bikes to enable us to travel further with less exertion. We were looking for bikes that could sit inside our SUV and not have to consider bike racks being set up in the off chance we might find ourselves wanting to go for a ride. What folding bikes mean to us is spontaneity and flexibility!

Why Dyson? Well, there is more than one answer to this. The Dyson bike itself for us, is more fit-for-purpose than any of the other bikes we looked at, and we looked at a few.
Folding is simple, the weight of the bike more than manageable, the folded size is better than other bikes and the range the bike attained by us would seem to be understated when it comes to battery life. We were quite surprised to see how long the battery lasted.

I am quite tall and we bought my bike on the basis that the adjustment for the steering stem and the seat post were like nothing we had seen before. I sit comfortably in an upright position and feel no strain on my upper back at all. The controls are very simple to understand, and you get the impression you could climb up a light pole if you employed the highest settings. The bikes are not short of grunt! The little feature of getting you going from a standing start is terrific. My wife finds the bike easy to use and manoeuvre in tight spaces .... like through speed gates you often find on bike trails. And while you might be able to purchase cheaper E Bikes .... I believe the Dyson bike unequivocally is the best value for money in Australia for this type of bike. They are built last and it would seem that the components of the bike are all quality.... they have not, from what I can work out, gone for the cheaper components to improve their bottom line.

I dealt with David and Risto, directly at their head office and sales outlet. Honesty is the word that comes to mind and without a doubt they do not "overpromise and underperform". It is clear they know their stuff. I realised I wanted two bike racks urgently after the event and they got them to me under difficult circumstances... on time. I also purchased some accessories for the bikes at one of their dealerships on the Mornington Peninsula. Same deal .... Brett was terrific ... no BS and very helpful. So overall a great purchasing experience.

This probably sounds a little gushy and I never write testimonials because I am a hard marker and just expect good service and the value of the product I pay for. I just have to say that the product and the service exceeded all expectations for us." Bill B.

 

Trustpilot